We don’t offer delivery to Northern Ireland, Republic of Ireland, Offshore Islands or the Channel Islands.
We offer a next day delivery service for all orders placed by 1pm Monday to Thursday online.
Orders placed online after 1pm will be despatched on the next working day. Orders placed online before 11am on a Friday will be delivered the following Monday. Any orders placed online after 11am on a Friday will be delivered the following Tuesday. Orders that you place online on a Saturday or Sunday will be shipped on the following Monday.
We don’t deliver on a bank holiday. If you place an order on a bank holiday, we’ll ship it on the next working day.
We offer free delivery on all online orders over £100. Orders below £100 have a £10 delivery charge.
Please call our customer care team on 01482 868321 (select option 1) or contact us on firstname.lastname@example.org if you have any questions about your delivery.
Please call our customer care team on 01482 868321 (select option 1) or email email@example.com to arrange for us to collect the goods with one of our carriers. Please make sure you have your order number and the details of what you’re returning to hand.
We’ll give you a replacement or a full refund once we’ve received your returned goods. Please make sure that you note all damages on the signed proof of delivery.
For all other returns, we’ll give you a replacement or a refund once we’ve received your returned goods in their original condition and packaging. We will charge you to return goods that are not damaged or faulty.
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