We don’t offer delivery to Northern Ireland, Republic of Ireland, Offshore Islands or the Channel Islands.
We offer a next day delivery service for all orders placed by 1pm Monday to Thursday online.*
*Please be aware that due to high volumes of shipments and ongoing COVID-19 restrictions, we are unable to guarantee next day deliveries via our courier partner TNT.
Orders placed online after 1pm Monday to Wednesday will be shipped on the next working day. Orders placed online after 1pm on a Thursday or anytime Friday, Saturday or Sunday will be shipped on the following Monday.
We don’t deliver on a bank holiday. If you place an order on a bank holiday, we’ll ship it on the next working day.
We offer free delivery on all online orders over £100. Orders below £100 have a £10 delivery charge.
Please call our customer care team on 01482 868321 (select option 1) or contact us on email@example.com if you have any questions about your delivery.
Please call our customer care team on 01482 868321 (select option 1) or email firstname.lastname@example.org to arrange for us to collect the goods with one of our carriers. Please make sure you have your order number and the details of what you’re returning to hand.
We’ll give you a replacement or a full refund once we’ve received your returned goods. Please make sure that you note all damages on the signed proof of delivery.
For all other returns, we’ll give you a replacement or a refund once we’ve received your returned goods in their original condition and packaging. We will charge you to return goods that are not damaged or faulty.
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